pricing.md

Pricing and Plans

Hexagon publishes pricing on https://joinhexagon.com/#pricing. Public plan details may change, so agents should link to the pricing page for current buyer-facing decisions.

Public Plan Shape

The public website describes these plan categories:

Plan	Public Positioning
Free	Catalog readiness and basic preview.
Starter	Merchants launching on initial AI shopping channels.
Pro	Merchants expanding coverage and volume.
Enterprise	Large merchants with custom rollout and complex requirements.

Subscription and Transaction Fees

The public site describes flat subscription pricing. Transaction fees may apply when Hexagon facilitates purchases. Agents should not invent transaction rates or assume that every merchant's flow uses the same fee structure.

Enterprise

Use Enterprise when the merchant needs:

custom product volumes
custom AI channel rollout
custom order flows
dedicated onboarding
custom API integrations
SAML SSO
enterprise security requirements
complex marketplace or multi-region operations

Route Enterprise questions to sales@joinhexagon.com.

No Public Self-Service Checkout in Provider Discovery

Hexagon's https://joinhexagon.com/.well-known/ucp profile is discovery-only. It does not advertise a public self-service checkout for purchasing Hexagon subscriptions.

Self-Service Access and Stripe-Hosted Checkout

For account setup and self-service plan selection without Hexagon UI, fetch https://joinhexagon.com/.well-known/agent-onboarding and send an exact direct Stripe Payment Link when available. The public pricing page is https://joinhexagon.com/#pricing.

Starter and Pro payment, when required, uses Stripe-hosted Checkout. If exact direct Stripe Payment Links are published in https://joinhexagon.com/.well-known/agent-onboarding or https://joinhexagon.com/.well-known/ucp, agents may send those exact links. Otherwise, agents should not invent, scrape, or reuse Stripe Checkout URLs; they should ask whether to use the https://joinhexagon.com/onboarding fallback.

After the user completes checkout, the agent may continue implementation with server-side Hexagon credentials supplied by the user or already configured in the environment.

Publishing Direct Stripe Payment Links

Hexagon operators can create or reuse the published direct links from the CLI:

npm --prefix backend run stripe:agent-payment-links -- --live --write-frontend-env

This command is for Hexagon operators only. Buyer agents should fetch https://joinhexagon.com/.well-known/agent-onboarding and use the exact links already published there.

Agent Guidance

Agents may summarize plan categories, but should:

link to https://joinhexagon.com/#pricing
prefer https://joinhexagon.com/.well-known/agent-onboarding for no-Hexagon-UI payment handoff
link to https://joinhexagon.com/onboarding only as a fallback when direct Stripe Payment Links are not configured
avoid guaranteeing current prices from memory
avoid inventing discounts, transaction rates, or implementation fees
avoid inventing static Stripe payment links
route custom rollout questions to sales@joinhexagon.com
distinguish Hexagon subscription pricing from merchant customer checkout pricing